1. Introduction

Neighborhood Technology Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our users in Illinois and beyond. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our feedback form.

2. Information We Collect

We only collect information that you voluntarily provide to us. Through our feedback form, this includes:

• • Name (First and Last)
• • Date of Birth
• • Phone Number
• • Email
• • Feedback Content (The specific comments or issues you submit)

Information Collected by Town Square

Use of the Town Square App and its features is optional. You may browse public community content without creating an account; creating an account enables additional functionality such as posting, private messaging, neighborhood connections, and notifications.

• • Profile Information: Name, email address, date of birth, and optional profile photo provided during signup.
• • Neighborhood and Address: Neighborhood selection and address (if provided) to connect you with your local community. Location is not tracked automatically.
• • Community Posts and Media: Content you post in the community hub, including text, photos, and videos. Media is stored securely and associated with your user profile.
• • Private Messages: Direct messages between users are encrypted in transit and not proactively monitored. If a conversation is reported for abuse, moderators may access the relevant messages to investigate.
• • Notifications: Device notification tokens are collected to send you important app updates and community alerts. You can opt out of notifications at any time in your device settings.
• • Account Authentication: We use Firebase Authentication to securely manage your login credentials. We do not store your password.
• • Usage Data: We may collect limited technical information (such as device type and app version) to improve app performance and security. No third-party analytics or advertising trackers are used.

All information collected by the Town Square app is used solely to provide and improve community features, ensure user safety, and comply with legal requirements. We do not sell or share your personal data for marketing purposes.

Independent Contractors

We offer an optional program for users to register as independent contractors. The following describes the data we collect and how it is used when you register to work through Town Square.

• •Eligibility: Individuals aged 16 and older may register as contractors. Users under 16 are not eligible. Contractors aged 16–17 must be linked to a parent or guardian account; the linked parent/guardian can view the contractor's accepted and active jobs.
• •Profile & equipment: Contractors provide profile information and select the equipment they use. Equipment selections are used to match appropriate jobs.
• •Identity verification: We verify contractor identity using Persona; we collect the identifying information necessary for that verification.
• •Background checks: Where required, we request background checks through Checkr and store results only as necessary to evaluate eligibility.
• •Banking & payouts: Contractors connect bank details via Stripe for payouts. Stripe handles payment processing and bank verification; we do not store full card or bank account numbers but may retain transaction identifiers and receipts.
• •Calendar integration: Contractors may connect Google Calendar so the app can match jobs to available times. Calendar access is optional and may be revoked at any time.
• •Availability & scheduling: Contractors control an availability toggle (on/off) and may set a buffer time between jobs. Jobs may be scheduled with as little as 30 minutes' notice and up to one day in advance, subject to contractor settings and job type.
• •Earnings & records: We retain earnings records, payout history, and job history to display to contractors and to support payments, disputes, and recordkeeping.
• •Retention & third parties: Contractor data retention follows Section 4 (Data Retention). We share contractor data with third‑party providers (Persona, Checkr, Stripe, Google) only as necessary to provide verification, background checks, payments, and calendar sync, in accordance with this policy.

Information Collected by Unveiled: Commit to Heart

Use of Unveiled: Commit to Heart is optional. You may use the app without linking an account; linking an account enables project synchronization across devices and other personalized features.

• • Account linking (optional): If you choose to link or create an account to enable synchronization, we collect your name, email address, and account identifiers required to sync projects across your devices.
• • Project data: Projects you sync are stored to provide cross-device synchronization and access.
• • Purchases & payment information (optional): Unveiled offers an in-app purchase for full access. Payments are processed by the app store or third‑party payment providers; we do not collect or store full payment card numbers. We may retain transaction identifiers, purchase receipts, and billing contact information necessary to provide the service and for recordkeeping.
• • Retention: Retention of synced data follows Section 4 (Data Retention). Any differences in retention for paid subscriptions are described above.

Information Collected by Monet or Manet

Use of the Monet or Manet app is optional. The app is designed as an interactive art gallery and game. We collect limited information to provide features like score tracking and gallery progress.

• • Game Progress & Leaderboard Submissions: We collect and store data related to your game performance, including correctly identified paintings, streaks, and total scores. If you submit your score to the global leaderboard, your player name and performance metrics are stored securely and displayed to other users.
• • Local Storage: We use local storage (Shared Preferences) to save your preferences and progress on your device.
• • Cloud Synchronization: If cloud features are enabled (such as global leaderboards), your progress and scores are synced to our secure database (Cloud Firestore). We do not currently require an account to use these features.
• • Usage Data: We may collect limited technical information (device type and app version) to ensure compatibility across different mobile devices. No third-party trackers or advertising services are used.

Information Collected by eSign Pro

Information We Collect (Admins and Licensees)

During the installation and configuration of the eSign Pro Add-on, we collect limited information required to manage your license, provide support, and operate premium features. This includes:

• •Admin Email Address: Used to verify your license status, manage subscriptions, send automated notifications, and provide support.
• •Voucher Codes & Subscription Status: For license activation, tracking, and unlocking Enterprise features.
• •Portal Mapping Preferences: If utilizing the Smart Portal, we save the Admin’s explicit selection of which form fields should be used to build their returning member directory.

Information Processed from Form Respondents (Signees)

eSign Pro processes information from individuals who respond to your connected Google Forms. This data is solely managed by the individual or organization ("Admin") that installed and configured the application. The specific data processed by eSign Pro on behalf of the Admin includes:

• •Form Answers: Used to populate the custom template to create the final signed PDF document.
• •IP Address: Collected to create the legal audit trail and signature validation timestamp.
• •Smart Portal Directory Data (Optional): If the Admin explicitly enables the Premium Portal feature, selected non-sensitive profile fields are processed to facilitate future auto-filling for returning respondents.

Data Security and External Transfers

Generated signed PDFs and full form responses remain natively in the Admin's Google Workspace environment (Google Drive, Google Sheets).

To facilitate background document generation, respondent data is securely transmitted to our centralized server (Master Hub). This full data payload is held in a temporary processing queue and is automatically deleted from our servers within minutes of the PDF being generated in the Admin's Google Drive.

If an Admin utilizes the Premium Member Portal: The Admin must explicitly select which specific form fields (e.g., Name, Email) are permitted to be saved. Only these explicitly authorized fields are retained in the Master Hub's encrypted Global Directory to power the auto-fill feature. We do not permanently store sensitive respondent data, full form answers, or signed document contents on our external servers. No third-party analytics or marketing trackers are used.

License Usage, Subscriptions, and Future Limits

Neighborhood Technology Solutions LLC operates multiple license tiers. While standard lifetime licenses are designed for flexible team use on an honor system, Premium/Enterprise features (such as the Member Portal) are technically locked to the specific designated Admin Email account that holds the active subscription.

If an organization chooses to share a single designated lifetime license or administrative email among multiple users, the Licensee is solely responsible for how those credentials are distributed and utilized. Consequently, Neighborhood Technology Solutions LLC assumes no liability for internal privacy breaches, unauthorized document generation, or data exposure that may occur as a result of multiple individuals sharing a single license.

Furthermore, while we operate on an honor system for team deployments, Neighborhood Technology Solutions LLC reserves the right to audit unusually high-volume accounts. We retain the right to introduce technical seat limits, enforce access controls, or suspend licenses exhibiting excessive usage patterns detrimental to our infrastructure in future updates to prevent system abuse.

User Control and Access Revocation

You can revoke eSign Pro's access to your Google account at any time by visiting myaccount.google.com/permissions.

All information collected and processed by eSign Pro is used solely to provide and improve the application's features, ensure user safety, and comply with legal requirements. We do not sell or share your personal data for marketing purposes.

3. How We Use Your Information

In compliance with Illinois law, we only use your data for the purposes disclosed at the time of collection:

• • To Respond to Feedback: We use your name and phone number to contact you regarding the specific feedback or support request you submitted.
• • Service Improvements: We analyze feedback data to improve our app's performance and user experience.
• • Consent-Based Communication: We will not use your phone number for marketing or automated messages unless you have provided separate, explicit consent.

4. Data Retention and Disposal (Illinois PIPA Compliance)

Under the Illinois Personal Information Protection Act (815 ILCS 530/), we are required to safely dispose of data that is no longer needed.

• • Retention: We retain your contact information only for as long as necessary to resolve your inquiry or for a maximum of 90 days following your last interaction with us.
• • Secure Disposal: When your information is no longer required, we use industry-standard methods to delete electronic records, ensuring they are rendered unreadable and unrecoverable.

5. Third-Party Sharing

Data is a responsibility, not an asset.

We do not sell, rent, or lease our user lists to third parties. Because naborlydone is self-funded and owner-operated, your data is not—and will never be—treated as a financial asset to be sold, licensed, or leveraged to increase company valuation. We only share information with trusted service providers (who must comply with our strict privacy standards) to the extent necessary to provide our services.

6. Security Measures

We implement "reasonable security measures" as required by Illinois law to protect your data. This includes:

• • Encryption: Using SSL/TLS encryption for data transmitted through our forms.
• • Access Control: Restricting access to personal data to only those employees or contractors who need it to fulfill their duties.

7. Children's Privacy (COPPA)

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.

8. Data Breach Notification

In the event of a security breach involving your personal information, we will notify you in the most expedient time possible and without unreasonable delay, as required by Illinois PIPA (815 ILCS 530/10).

9. Your Rights and Contact Information

You have the right to request access to the information we have collected about you or to request its deletion. Please contact us at:

Neighborhood Technology Solutions LLC
1847 W Morse Ave. Chicago, IL 60626
Email: support@naborlydone.com
Phone: (773) 942-0995