Terms and Conditions

1. Agreement to Terms

By accessing or using any apps, services, or websites provided by Neighborhood Technology Solutions LLC ("we," "us," or "our"), including but not limited to Town Square, CommonShelf, SecureShelf, RoozCast, MyCircles: Concentric Circles, Unveiled: Commit to Heart, Monet or Manet, Inkify, ClearSlot, and Voice Writer, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Eligibility and Age Requirements

• General Use: You must be at least 13 years of age to create an account or use our services.
• Independent Contractors: To register as a contractor within Town Square, you must be at least 16 years of age. Users aged 16-17 must have their account linked to a parent or guardian.
• Age-Restricted Features: Certain features or third-party integrations may require you to be 18 years of age or older to comply with financial or legal verification requirements.

3. Product-Specific Terms

Town Square and Independent Contractors

• Relationship: We provide a platform to connect users and contractors. We are not an employer, agent, or representative of any independent contractor.
• Indemnification: You agree to release, indemnify, and hold us harmless from any claims, liabilities, or damages arising out of contractor work performance or disputes between users.
• Verification: Contractor identity and background checks are facilitated through Persona and Checkr. You agree to provide accurate information for these checks.

CommonShelf

• Open Shared Product: CommonShelf is designed for shared inventory tracking in an open collaborative environment. It is not intended for confidential, regulated, or secret inventories.
• Shared Visibility: Location names, inventory entries, notes, history, notification metadata, and other content entered into CommonShelf may be visible to other CommonShelf users participating in the shared system. Do not submit information you expect us or other users to treat as private.
• User Responsibility: You are responsible for the accuracy, lawfulness, and appropriateness of the items, notes, names, and other content you add. You are also responsible for removing or correcting information that should not have been shared.
• Names and Moderation: We may reject, block, remove, or require changes to location names, display names, attribution text, or other submitted text that we reasonably consider offensive, abusive, misleading, unlawful, or otherwise inappropriate for the shared product environment.
• Deletion Requests and Support: CommonShelf may offer deletion request or support flows for shared locations, but deletion of data from our systems does not guarantee removal of information other users already viewed, copied, exported, or recorded outside the service.

SecureShelf

• Private Role-Based Product: SecureShelf is a paid inventory service designed for private location access, role-based collaboration, and accountability over shared changes.
• Roles and Responsibility: Location owners, editors, and viewers have different permissions. You are responsible for actions taken through your account, for assigning access only to authorized people, and for reviewing member roles, notification settings, exports, and deletion requests where those controls are available to you.
• Audit and Approval Workflows: SecureShelf may record inventory changes, member changes, billing-state changes, exports, support views, and deletion-related actions in auditable records. Certain destructive or high-risk actions may require request-and-approval workflows rather than immediate deletion.
• Billing-State Effects: Some SecureShelf features depend on an active paid billing state. We may restrict location creation, editing, invitations, deletion approvals, exports, or related administrative actions when billing is overdue, canceled, suspended for fraud or security reasons, or otherwise inactive.
• Exports and Local Handling: SecureShelf may provide export bundles or reports for continuity purposes. Once an authorized user downloads exported files, that user is responsible for safeguarding them and for any further sharing, retention, or deletion outside our systems.

RoozCast

• Personal Productivity Tool: RoozCast is provided as a personal productivity, check-in, task organization, and reflection tool. You are responsible for reviewing, editing, and deciding how to use any transcript, summary, task, reminder, or calendar item generated by the app.
• AI Processing and Output: RoozCast asks for explicit consent before selected personal content is sent to Google Gemini/Vertex AI, OpenAI, or Anthropic for transcription, summaries, search, briefings, or assistant features. You may decline or revoke that consent in Settings. AI output may be incomplete, inaccurate, delayed, or unsuitable for your circumstances. RoozCast does not provide professional, legal, medical, financial, or emergency advice.
• No Emergency Reliance: RoozCast is not an emergency communications, crisis response, medical monitoring, or safety-critical service. Do not rely on RoozCast to contact emergency services, preserve urgent information, or guarantee delivery of time-sensitive reminders.
• User Content and Conduct: You are responsible for the check-ins, typed entries, audio recordings, tasks, categories, shared planning spaces, comments, suggestions, and other content you create or submit. You may not use RoozCast to upload unlawful, threatening, sexually exploitative, abusive, infringing, harmful, deceptive, or privacy-invasive content. RoozCast may automatically reject high-confidence objectionable content, remove content, restrict access, or suspend abusive use. Shared spaces provide controls to report objectionable content and block another user; reports are reviewed through the published support process.
• Connected Services: If you authorize Google Calendar, Google Tasks, Notion, Fireflies, or any other integration, you authorize RoozCast to use that connection to read, create, update, or sync information needed for the features you enable. You remain responsible for the accuracy of synced information and for managing access in the connected service.
• Availability and Limits: RoozCast depends on mobile operating systems, networks, Firebase/Google Cloud, AI providers, and optional connected services. We may impose reasonable rate limits, suspend abusive usage, or change feature availability to protect reliability and security.
• Subscriptions: RoozCast has no forever-free tier. Core and Pro are auto-renewing subscriptions offered through the Apple App Store and Google Play at the localized price and billing period shown before purchase. Any trial length, post-trial price, renewal terms, and eligibility are shown by the store and require your confirmation. Subscriptions renew unless canceled through the applicable store at least 24 hours before renewal where required by store terms. Restore Purchases restores verified subscription access, not deleted local workspace data. Pro web access and account-dependent integrations require linking an account.
• Account Export and Deletion: RoozCast provides in-app tools to export supported account data and permanently delete either an anonymous or linked account. Deletion may remove data needed to restore previous check-ins, does not cancel an App Store or Google Play subscription, and may retain limited billing, fraud-prevention, security, legal-hold, and audit records. Shared-content safety reports may be retained for up to 180 days with the user's identifiers redacted after deletion unless a longer legal or security hold applies.
• Ownership: You retain ownership of your personal check-in content. We retain ownership of RoozCast's app design, software, workflows, branding, prompts, and other proprietary materials.

MyCircles: Concentric Circles

• Local-First Product: MyCircles is a local-first relationship mapping and project organization tool. Core project data may remain on your device unless you sign in or choose cloud features such as cloud projects, snapshot sharing, Live Share collaboration, AI Ask, billing, backup/sync, or map tools.
• Sensitive Relationship Data: You are responsible for the people, bios, attributes, relationships, notes, narratives, addresses, and other information you enter. Do not add sensitive personal information unless you have a lawful basis and appropriate permission to use it.
• Sharing and Collaboration: If you create a snapshot link, invite collaborators, allow email-restricted access, or enable Live Share, you are responsible for who receives access and for removing access when it is no longer appropriate. Collaborators may see and edit shared project content according to the features and permissions you enable.
• AI Ask: AI Ask is an assistive project-copilot feature. It may be incomplete, inaccurate, delayed, or unsuitable for your circumstances. You are responsible for reviewing AI output before relying on it. MyCircles does not provide legal, medical, financial, emergency, or professional advice.
• Maps and Geocoding: Map, autocomplete, and geocoding features, including Google Places/geocoding and OpenStreetMap map tiles where used, are provided for convenience. Address suggestions, coordinates, distances, and map displays may be incomplete or inaccurate, and you are responsible for reviewing them before using them for decisions or outreach.
• Exports, Imports, and Snapshots: MyCircles may provide export, import, archive, migration, and snapshot tools. You are responsible for safeguarding exported files, QR codes, links, and imported data. A shared snapshot or exported archive may contain project content and relationship information.
• Account Deletion: Signed-in users may permanently delete an account in the app or through the public MyCircles deletion page after fresh ownership proof. Deletion immediately closes cloud access, removes owned cloud projects and the authenticated account, resets signed-in installations as they detect deletion, removes memberships and personal activity, and anonymizes attribution on collaborator-required content retained in another owner's project. Exported files and independent collaborator copies remain outside our control. Bounded billing, provider, fraud-prevention, security, backup-isolation, legal-hold, and compliance records may remain only for the stated purpose. Guest profiles are local-only and use Reset local data.

Unveiled: Commit to Heart

• Pseudonymous account: Unveiled creates a pseudonymous cloud identity when the app starts. Linking Apple, Google, or email is optional and attaches that sign-in to the existing identity.
• Permanent deletion: You may permanently delete an anonymous or linked account in the app or through the public deletion page. Completion removes ordinary cloud product data and the authentication account. The app does not automatically create a new pseudonymous account afterward; Start Fresh does so only after you choose it.
• Copies outside our control: Deletion does not remove exported files, screenshots, device backups, content retained on an offline device until it reconnects, or records a provider must retain under its own legal obligations.
• Apple identity: Completing the in-app unlink flow can detach Apple while preserving another attached identity. Revoking Apple authorization outside that unlink flow may trigger deletion when Apple remains attached to the account.

Monet or Manet

• Artwork and game content: Monet or Manet presents artworks associated with Claude Monet and Édouard Manet for visual-identification gameplay. Rights in source artworks and digital reproductions may belong to their respective owners or licensors; nothing in these Terms claims ownership of third-party reproductions.
• Leaderboard conduct and deletion: You are responsible for the player name you choose when submitting a score. We may remove or rename entries that include offensive, inappropriate, or infringing language. You may delete an entry created by your installation in the app while its locally held deletion token is available; product support handles lost-token and legacy-entry requests.
• Usage: The app is intended for personal, non-commercial use. Do not misuse the service, interfere with leaderboard protections, or submit content that violates another person’s rights.
• Advertising: The free version displays non-personalized advertisements delivered through AppLovin MAX, with Meta Audience Network on Android. We are not responsible for the content of third-party advertisements. A one-time purchase can remove advertisements after successful verification.
• Purchases and refunds: The one-time Remove Ads purchase is processed by the applicable storefront and can be restored through the app when the storefront confirms it. Store refund policies apply. We do not store payment-card information.

Inkify

• Not a Law Firm: We are a technology provider, not a law firm. Inkify provides a platform for document automation and signature collection; it does not provide legal advice, document review, or legal opinions. You are solely responsible for ensuring that your templates and captured signatures meet applicable legal requirements and the intent-to-sign standards of your jurisdiction.
• License & Fair Use: Each Inkify owner license or Enterprise subscription is granted to a single authorized Google Account unless the customer has officially purchased organization-owned transferable seats. License sharing, pooled seats, credential sharing, resale, or using one paid account as a shared administrative account is prohibited outside an official organization seat. Organization seats may be assigned, revoked, and transferred only by authorized organization owners, seat admins, or naborlydone support acting on an audited support request. We reserve the right to monitor usage volumes and audit accounts that demonstrate usage patterns suggestive of credential sharing, resale, or other forms of platform abuse.
• Organization-Owned Team Seats: Team Seats are transferable organization-owned entitlements managed through Inkify Hub. Exact-email assignment works immediately after a seat is available. Organization owners and seat admins are responsible for assigning seats only to authorized users, revoking access when a user no longer needs an organization-provided seat, and keeping owner, seat-admin, and assigned-user email addresses accurate. Domain requests do not automatically verify or approve a domain, and removing a domain does not automatically revoke assigned seats. Revoking or transferring a seat removes the organization-provided entitlement from the prior assignee; that user may continue only under a separate personal Enterprise subscription, personal paid license, or Free Trial/free tier if otherwise available.
• Security & Liability: Inkify is designed to operate within your Google ecosystem. You are responsible for Google Drive permissions, form configuration, administrative credentials, exposed license keys, template access, and other configuration choices. You are the custodian of documents generated through the service.
• Customer-Owned, Zero-Knowledge Custody: For Inkify, zero-knowledge custody means Neighborhood Technology Solutions LLC does not host, retain, or control your customer-owned form answers, signatures, signed PDFs, response Sheets, templates, signed-copy email content, customer storage contents, private workflow records, or customer-managed signing private keys. We may retain limited admin, license, organization seat, support, safe configuration, routing, profile, finalized-submission usage, and operational metadata needed to run the service. We cannot recover signed documents, restore lost Google Drive access, reconstruct lost private keys, or retrieve records that exist only in your Google Workspace. You are responsible for backups, retention, access controls, and key custody.
• Signer-Owned Profiles: Optional saved prefill profiles are owned by the signer, not the form owner. A signer may use Inkify without creating a profile. If a signer uses a profile, they are responsible for reviewing prefilled answers before submitting any form.
• Profile Deletion: Deleting an Inkify saved profile removes saved Inkify profile details and related profile authentication/session/consent records from profile storage. It does not delete Google Form submissions, signed PDFs, signed-copy emails, response rows, or other records already submitted to or processed by a form owner.
• Verification Tool & Evidence Seal: The public Inkify verification tool checks the embedded Inkify evidence manifest and customer-owned cryptographic seal locally in the browser where supported. It does not upload your PDF to naborlydone, does not determine whether your waiver or contract is legally sufficient, and is not a substitute for an Adobe-certified, PAdES, qualified digital signature, notarization, identity-proofing, or legal review workflow.
• Inkify Help: Inkify Help is product guidance, not legal advice, document review, or a substitute for qualified professional advice. It answers from approved Inkify product, setup, privacy, terms, and public-support-safe knowledge and may be incomplete, inaccurate, or unavailable. Support tickets drafted by Inkify Help require user-reviewed submission; no ticket is submitted until you review the draft and choose to send it. Do not submit customer-owned form answers, signatures, PDFs, response Sheet rows, Drive file contents, templates, private signing keys, member profiles, signer workflow state, or raw form content to Inkify Help.
• Electronic Signature Compliance: Inkify is designed to support U.S. ESIGN/UETA-style electronic signature workflows where signers receive electronic records/signature consent, show intent to sign, and the system records operational evidence. We do not guarantee that every document, transaction, or jurisdiction will accept the workflow. You remain responsible for obtaining any required consent and confirming legal, regulatory, industry, and recordkeeping requirements with qualified counsel.
• Unsupported or Special-Case Transactions: Inkify is not built for notarization, wills, codicils, testamentary trusts, family-law records or notices, foreclosure notices, eviction notices, utility shutoff notices, product recall notices, UCC transferable records, high-assurance identity proofing, or any specialized regulated signing ceremony unless we separately confirm support in writing.

ClearSlot

First effective for ClearSlot use: 11 August 2026. These ClearSlot terms apply when a person first accesses or uses ClearSlot on or after that date.

• Organizer responsibility: Organizers are responsible for schedule content, participant invitations, date, time, timezone, invitation, and final decision accuracy, and for reviewing AI and Calendar drafts before publishing or choosing a time.
• Public schedule links: Anyone with the public schedule link may see the schedule information, participant names, response status, and aggregated availability intentionally displayed there. Organizers and participants are responsible for sharing and handling the link appropriately.
• Participant use: Participants are responsible for the accuracy and lawful use of names, availability, and optional contact information they submit. A participant account is not required.
• Participant Insights settings: Organizers control the group availability heatmap, shared meeting suggestion, and optional named session roster independently. Aggregate insights require at least three submitted responses and an Organizer-approved participant viewer. Organizer approval is event-scoped, may be denied or revoked, and does not verify a viewer's real-world identity. The three-response display minimum is not a guarantee of anonymity, and approved viewers may still infer information from group aggregates.
• Named session rosters: An organizer may enable a session roster only before the first successful response and is responsible for using that setting only with an appropriate invited group. A participant who submits after the displayed roster notice acknowledges that their submitted name may be shown to an Organizer-approved participant under an exact suggested or published session their submitted availability fully covers. A session roster describes availability and does not predict or confirm attendance. Disabling a roster after responses permanently prevents it from being enabled again for that schedule.
• Organizer Teams: Every signed-in organizer owns one Organizer Team. Club includes five total organizer seats, including the owner. The owner may invite people at exact email addresses, and Organizer Teams are not restricted to one email domain. The owner may rotate vacant seats by removing one organizer before inviting another. Organizers may manage the team's schedules and selected organizer notifications, but they do not control billing, seats, invitations, membership, grants, or ownership. Each person is responsible for actions taken through their own account.
• Complimentary access: A complimentary grant applies only to the recipient's owned Organizer Team, starts immediately when issued, and may end at an exact time or continue until revoked. A timed grant may expire before the recipient signs in. Grants do not modify Stripe, have no cash value, do not transfer through invited membership, and may be corrected, shortened, reassigned, or revoked by an authorized operator. Purchased and complimentary bonus seats do not add together; ClearSlot uses the larger applicable quantity, subject to the 25-organizer maximum.
• AI and transcription: Transcription, schedule interpretation, suggested corrections, overlap rankings, and second opinions are assistive and may be incomplete, inaccurate, delayed, or unavailable. You are responsible for review before relying on AI output for a schedule or decision.
• Calendar connections: You authorize ClearSlot to access only the connected calendar names and free/busy timing needed for the import you request. ClearSlot does not request calendar-write access. You are responsible for reviewing the unsaved availability draft, disconnecting credentials you no longer authorize, and taking explicit action in the applicable calendar service if you choose to add a final meeting.
• Plan limits: Free includes 3 open schedules, 50 people per schedule, 150 AI assists each month, and 1 organizer seat. Plus includes 25 open schedules, 100 people per schedule, 1,000 AI assists each month, 1 organizer seat, and Calendar free/busy import for $5 per month or $48 per year. Club includes 100 open schedules, 250 people per schedule, 5,000 AI assists each month, 5 organizer seats, and Calendar free/busy import for $12 per month. Club does not have a yearly offer. A Club owner may purchase up to 20 additional organizer seats for $3 each per month, for a maximum capacity of 25 organizers. The final checkout page shows the applicable amount, quantity, renewal period, taxes, and consent before payment.
• Sponsor placements: Optional first-party sponsor placements may be shown only on the Free plan when sponsorship is enabled. Sponsorship is currently disabled. Paid plans do not receive sponsor placements under the current implementation.
• Availability and suspension: ClearSlot depends on Cloudflare, Supabase, Stripe, email, AI, and Calendar providers and does not guarantee uninterrupted provider availability. Manual scheduling remains available through provider failures. We may apply reasonable limits or suspend new paid actions and Calendar import for abuse, security risk, fraud, an open payment dispute, chargeback, or a material violation of these Terms while preserving ordinary manual scheduling and existing submitted data where safe.

Voice Writer

First effective for Voice Writer use: 12 August 2026.

• Purpose and limits: Voice Writer is an assistive recording, transcription, rewriting, review, and delivery tool. It is not professional, legal, medical, financial, or emergency advice.
• Your responsibility: You must record lawfully, obtain any consent or permission required where you are, review each result, and decide whether and where to insert, copy, share, or rely on it. Transcription and model results may be incomplete, inaccurate, delayed, unavailable, or non-unique.
• Refinement intent: Refinement is intended to remove filler, stutters, false starts, abandoned or superseded thoughts, unnecessary repetition, and clear recognition mistakes while preserving your meaning, tone, style, technical terms, numbers, negation, uncertainty, and final corrections. You remain responsible for deciding whether a result expresses what you meant.
• No automatic submission: Voice Writer never automatically presses Return or Send. You decide whether and where to deliver a result.
• On-device refinement: In-app Stop & Refine uses Apple Foundation Models on-device without a Shortcut on supported iPhones. This route does not use Use Model, ChatGPT, or Private Cloud Compute. Foundation Models refinement depends on device eligibility, Apple Intelligence being enabled, language support, and model availability.
• Optional Shortcuts: Local recording, transcription, recovery, Review, editing, saving, Copy, Share, and supported in-app refinement work without a Shortcut. Shortcut-triggered automation uses Apple Shortcuts Use Model and the user-selected provider. A complete finalized transcript enters that provider route only after the app explains the transfer and the user consents.
• Models and providers: A compatible Shortcut may select On-Device Apple Intelligence, Private Cloud Compute, ChatGPT/OpenAI, or another model Apple makes available. The production Shortcut currently selects ChatGPT, but the user may edit it. Provider availability, device eligibility, account status, configuration, regional restrictions, and provider terms apply to that Shortcut route. Voice Writer cannot inspect or control a user's selected model, provider retention, or provider deletion.
• Permissions and delivery: On iPhone, Full Access is optional and supports the local keyboard bridge; the host app, not the keyboard, owns recording. On Mac, Accessibility is optional and is required for the separately enabled direct-paste and microphone-key options. Direct paste uses the eligible field selected when recording stops through the assigned Shortcut or microphone key; changes while recording are allowed, but the field and insertion point must remain unchanged after Stop while refinement finishes. The result is copied first and pasted once only after destination and clipboard checks pass. If the Stop field is missing, changes, or is a password field or command console, Voice Writer copies the complete result once to the system clipboard and shows Copied. Complete Mac results are delivered without content or wording screening; you decide whether to correct them. Voice Writer never returns to an earlier field or presses Return or Send. On a supported built-in MacBook keyboard, the optional microphone-key mapping replaces Apple Dictation while Voice Writer is running; turning it off or quitting restores the key.
• iPhone local storage: On iPhone, the latest recording remains available until a successfully started new recording replaces it, you permanently delete it, or its 30-day deadline arrives. A failed start preserves the previous recording. Existing users can review or export older recordings before explicitly choosing permanent deletion. Export leaves the originals in place until you delete them; exported copies remain under your control outside the private library. History and Recently Deleted remain available only while older recordings or cleanup issues need attention.
• Mac local storage: On Mac, the latest recording remains available for recovery until a successfully started new recording replaces it or its 30-day deadline arrives. Before latest-only cleanup is enabled, existing users can export older recordings to a chosen folder or permanently delete them while keeping the newest. Exported copies remain under the user's control outside Voice Writer's private library.
• Availability and storage: Recording, speech recognition, Shortcuts, Apple Intelligence, providers, operating-system delivery, device storage, and permissions may be unavailable or interrupted. You are responsible for reviewing saved work and maintaining any copies you need.
• Price and account: Voice Writer is free and has no Voice Writer account or subscription.
• Ownership: You retain your rights in Voice Writer recordings, transcripts, edits, and results. Neighborhood Technology Solutions LLC receives no license to that content merely because you use Voice Writer. Rights in provider-generated output remain subject to the provider's terms and applicable law.

Relevant provider information includes Apple's System Language Model documentation, Apple's Use Model documentation, Apple Intelligence & Privacy, OpenAI's Apple integration data-handling notice, the OpenAI Terms of Use, and the OpenAI Privacy Policy.

4. Payments, Subscriptions, and Refunds

Unveiled: Commit to Heart

• Unveiled Full Access is a one-time purchase, not a subscription. Apple App Store or Google Play processes payment, restoration, taxes, and refund requests under its terms. Deleting an Unveiled account does not automatically provide a refund. A valid store transaction may be restored to one replacement account after deletion, subject to store verification and fraud-prevention checks.

MyCircles: Concentric Circles

• MyCircles subscriptions renew monthly. Payment, renewal, taxes, fees, refunds, and final displayed prices are managed by the applicable provider. A verified deletion schedules a direct web subscription to end after its paid period. Native subscriptions remain managed through their provider and may require separate cancellation. Deletion does not automatically refund a charge.
• An eligible verified purchase may be restored automatically to one replacement MyCircles account. Concurrent or later replacement-account transfers require manual review and are not guaranteed.

SecureShelf

• SecureShelf paid locations may be billed on recurring monthly or annual cycles depending on the plan shown at checkout. Payment, renewal, cancellation, taxes, fees, and final displayed prices are managed by Stripe or another disclosed processor. Cancel through the applicable billing portal or processor flow. Removing a member, leaving a location, or deleting local copies of exported data does not automatically cancel SecureShelf billing.

Inkify

1. Tier Structure & Pricing: Inkify offers three distinct tiers of service:
   • Free Trial: Includes the first 50 finalized Inkify-hosted form submissions at no cost.
   • Lifetime License: A one-time base service price of $19.99 for unlimited signature events, before applicable taxes, payment processor fees, platform fees, or checkout fees shown before purchase.
   • Enterprise Subscription: A monthly recurring base service price of $29.99 for premium admin, workflow, signer routing, branding, white-label delivery, and payment-collection setup features, before applicable taxes, payment processor fees, platform fees, or checkout fees shown before purchase.
   • Organization-Owned Team Seats: Standard Team Seats provide paid standard access for assigned users while the seat remains active. Enterprise Team Seats provide Enterprise access for assigned users while the Enterprise seat subscription remains active. Team Seats are assigned, revoked, and transferred in Inkify Hub. Bulk promotion codes such as BULK20 apply only to eligible Standard/base-seat checkout orders that satisfy the payment processor's product and minimum-amount rules; Enterprise subscription seats are not discounted by BULK20 unless a separate promotion is shown at checkout.
   • Signer Saved Profile: An optional signer-owned profile priced at $2/month or $20/year per profile, paid by the signee who chooses to use saved prefill details, before applicable taxes, payment processor fees, platform fees, or checkout fees shown before purchase.
2. Tier Independence: Lifetime License and Enterprise are separate form-owner offerings. A Lifetime License provides standard signing access, while an active Enterprise subscription unlocks Enterprise-only features for the subscribed administrative Google Account. Enterprise does not include the retired member portal.
3. Payment Processing: naborlydone license purchases, Enterprise subscriptions, organization-owned Team Seat purchases and upgrades, and signer saved-profile subscriptions are processed securely through Stripe or another disclosed third-party payment processor. Displayed service prices are base prices; the final checkout total may differ because of pass-through taxes, payment processor fees, platform fees, or checkout fees shown before purchase. By purchasing a license, buying Team Seats, upgrading Team Seats, or starting a subscription, you agree to the payment processor's terms and privacy policy. We do not store your credit card information or full financial details on our servers. Customer payment collection inside Inkify forms requires Enterprise and a connected form-owner Stripe account. Inkify does not currently add an application fee for customer payment collection, but Stripe and connected-account fees may apply.
4. Subscription Cancellation: Users may cancel eligible Enterprise, organization Enterprise Team Seat, or saved-profile subscriptions through the applicable customer portal when available.

   Access Change: Upon cancellation, personal Enterprise access continues until the end of the paid billing period, then Enterprise-only features are disabled. If the account also has a Lifetime License, standard paid signing features remain available. Organization Enterprise Team Seat cancellation, failed renewal, chargeback, fraud review, or abuse suspension may remove the organization-provided Enterprise entitlement from assigned users and may revoke affected organization Enterprise seat assignments according to the billing state. We may suspend or terminate access sooner for abuse, fraud, chargebacks, security risk, or material violation of these Terms.

   Feature Removal: When Enterprise access ends, Enterprise-exclusive features such as custom branding, advanced workflow controls, signer routing, personalized success screens, and white-label delivery will no longer be available, though standard Inkify functionality will remain intact when the user still has a separate standard license or active Standard Team Seat. When a saved-profile subscription ends, profile prefill access may be suspended or limited while ordinary form submission remains available.

5. Refund Policy: Lifetime Licenses: Due to the digital nature of the product and the availability of a 50-finalized-submission Free Trial for testing, all Lifetime License purchases are final and non-refundable.

   Team Seats: Standard Team Seat purchases are final and non-refundable once provisioned except where required by law or granted at our discretion for billing error or technical failure. Enterprise Team Seat subscription fees are non-refundable once the billing period starts.

   Enterprise Subscriptions: Monthly subscription fees are non-refundable. If you cancel mid-cycle, you will retain access until the end of the current period, but no prorated refunds will be issued unless required by law or granted at our discretion.

   Saved Profiles: Monthly or annual saved-profile fees are non-refundable except where required by law or granted at our discretion for billing errors or technical failure.

   Administrative Discretion: In exceptional circumstances (such as technical failure or billing errors), we may, at our sole discretion, issue a refund or account credit.

ClearSlot

1. Renewal and cancellation: Plus and Club subscriptions renew for the displayed monthly or yearly period until canceled. Ordinary cancellation takes effect at the end of the current paid period, and paid access continues through that date.
2. Plan changes: Plus monthly to Club monthly takes effect immediately with Stripe-calculated proration. Every downgrade and every interval change takes effect at the next renewal, including Plus yearly to Club monthly. A paid-to-Free change is scheduled for the end of the current paid period.
3. Additional Club seats: Only the Organizer Team owner may purchase or change additional seats. A seat increase is billed immediately with Stripe-calculated proration and may require payment authentication before capacity changes. A seat reduction takes effect at the next renewal after the owner reviews which pending invitations or non-owner memberships will lose access if the new capacity is lower. Downgrading from Club removes the additional-seat item at the applicable renewal. Removing an organizer does not automatically reduce the purchased quantity, and changing the purchased quantity does not automatically choose which organizer to remove.
4. Account or Organizer Team deletion: Deleting an invited organizer account removes that person's memberships and personal connections without deleting the team's schedules. Verified owner account deletion follows the reviewed transfer-or-delete process for the owned Organizer Team. Deletion of the whole billed Organizer Team immediately cancels the associated subscription and ends new paid access. It does not automatically refund unused time except where required by law.
5. Refunds: Unused time is not automatically refunded or prorated after ordinary cancellation except where required by law. If Stripe confirms a successful ClearSlot payment, ClearSlot has not provided the purchased entitlement within 60 seconds, and authoritative reconciliation still cannot safely provide it within one hour, the verified billing operator may issue one full refund of that exact affected transaction and immediately cancel the associated subscription. This remedy does not authorize partial credits, refunds for unrelated transactions, duplicate refunds, discretionary goodwill payments, tax-filing changes, or any other refund. Any remedy required by law remains available independently of this operational policy.
6. Billing status and disputes: Only Stripe statuses active and trialing create new paid entitlement. Any other subscription status produces new Free entitlement under the current rule. An open payment dispute or credible fraud signal disables new paid actions and Calendar import while manual scheduling and existing submitted data remain available. A won or withdrawn dispute restores the reconciled subscription state; a lost dispute leaves new entitlement on Free unless support records another lawful resolution. Existing paid-event snapshots ordinarily remain usable after cancellation, downgrade, or payment failure, subject to the dispute and fraud override.
7. Payment processing: Stripe hosts payment collection in USD using cards and Link where available. ClearSlot does not currently accept promotion codes, coupons, free trials, customer-entered prices, bank debit, or delayed-settlement methods. Applicable billing address, tax, invoice, receipt, renewal, consent, and cancellation information is shown through the configured checkout and billing portal. A Checkout return does not grant paid access by itself; ClearSlot verifies the authoritative subscription and entitlement state before showing the purchase as fulfilled.

5. User-Generated Content (UGC)

• Ownership: You retain ownership of the text, photos, and videos you post.
• License: By posting content in social or community areas, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to host, display, and distribute that content within our ecosystem to provide the service. This general UGC license does not apply to Voice Writer recordings, transcripts, edits, or model results. It also does not apply to Inkify form answers, templates, signatures, signed PDFs, contract data, member profile data, or other customer document content processed for an Admin's signing workflow.
• Prohibited Content: We maintain a zero-tolerance policy for Child Sexual Abuse Material (CSAM) and any content that exploits minors. Violations will result in immediate account termination and reporting to law enforcement where required.

6. Third-Party Services

Our services integrate with third-party providers, including Stripe (SecureShelf, Inkify, and ClearSlot billing where configured), Apple App Store and Google Play (supported product billing), Persona (identity), Checkr (background checks), Google and Firebase (authentication, database, storage, functions, sign-in, push messaging, hosting, Google Calendar free/busy, and related cloud services), Apple Sign-In and Apple iCloud CalDAV (supported sign-in and optional ClearSlot free/busy timing), OpenStreetMap (map tiles where used), Cloudflare (routing, site infrastructure, and supported server processing), Zoho ZeptoMail (verification, authentication, and transactional email), Google Gemini/Vertex AI, OpenAI, and Anthropic (AI processing where configured), Notion (optional workspace sync), Sentry (crash reporting), Fireflies (optional meeting context), Expo (push notifications), Loops (website mailing-list email subscriptions), and Supabase (authentication, data storage, realtime collaboration, Edge Functions, private request artifacts, and supported product infrastructure). By using features that rely on these providers, you also agree to the applicable terms and privacy policies of those providers.

Voice Writer separately relies on Apple Speech, Apple Foundation Models for supported in-app on-device refinement, system storage, pasteboard and Share, Shortcuts and Use Model, On-Device Apple Intelligence, Private Cloud Compute, and receiving applications. ChatGPT/OpenAI is involved only when it is the model selected in the user's compatible Shortcut. These are operating-system and user-controlled provider paths, not a developer-operated model API integration. Each provider's availability, data handling, account controls, retention, and deletion practices are governed by that provider's terms and privacy controls; Neighborhood Technology Solutions LLC cannot enforce them.

7. Intellectual Property

All original content, app interfaces, logos, and software logic are our exclusive property. You may not decompile, reverse engineer, or attempt to extract the source code of our apps, except where such restrictions are prohibited by applicable law.

8. Disclaimer of Warranties and Limitation of Liability

• As-Is Basis: Our products are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.
• Liability Cap: To the maximum extent permitted by law, our total aggregate liability for any claim arising out of these Terms will not exceed the total amount you paid us in the 12 months preceding the claim.

9. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Illinois.
• Arbitration: Any dispute will be resolved through binding arbitration in Cook County, Illinois.
• Class Action Waiver: You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative action.

10. Changes to Terms

We may modify these Terms to reflect changes in our services, the law, or our business philosophy. We will notify existing users of material revisions affecting their existing use at least 90 days before the revised Terms take effect. Your continued use of the affected service after that effective date constitutes acceptance of the revision. Product-specific terms for a newly launched product may apply when a person first accesses or uses that product after its stated product-specific effective date; they do not make those product terms retroactive to use before that date.

11. Successorship and Continuity

As an independent "Owner-Operator" entity, we prioritize stability over acquisition. In the event of any future transfer of rights or assets, our Stability Promise and Privacy Standards are a non-negotiable condition of the agreement. Any successor must agree to honor these commitments, or provide users with at least 90 days' notice to export and delete their data prior to the transfer.