Terms and Conditions

1. Agreement to Terms

By accessing or using any apps, services, or websites provided by Neighborhood Technology Solutions LLC ("we," "us," or "our"), including but not limited to Town Square, RoozCast, MyCircles: Concentric Circles, Unveiled: Commit to Heart, Monet or Manet, and Inkify, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Eligibility and Age Requirements

• General Use: You must be at least 13 years of age to create an account or use our services.
• Independent Contractors: To register as a contractor within Town Square, you must be at least 16 years of age. Users aged 16-17 must have their account linked to a parent or guardian.
• Age-Restricted Features: Certain features or third-party integrations may require you to be 18 years of age or older to comply with financial or legal verification requirements.

3. Product-Specific Terms

Town Square and Independent Contractors

• Relationship: We provide a platform to connect users and contractors. We are not an employer, agent, or representative of any independent contractor.
• Indemnification: You agree to release, indemnify, and hold us harmless from any claims, liabilities, or damages arising out of contractor work performance or disputes between users.
• Verification: Contractor identity and background checks are facilitated through Persona and Checkr. You agree to provide accurate information for these checks.

RoozCast

• Personal Productivity Tool: RoozCast is provided as a personal productivity, check-in, task organization, and reflection tool. You are responsible for reviewing, editing, and deciding how to use any transcript, summary, task, reminder, or calendar item generated by the app.
• AI Output: RoozCast may use AI systems to transcribe audio, summarize check-ins, classify content, and propose tasks or events. AI output may be incomplete, inaccurate, delayed, or unsuitable for your circumstances. RoozCast does not provide professional, legal, medical, financial, or emergency advice.
• No Emergency Reliance: RoozCast is not an emergency communications, crisis response, medical monitoring, or safety-critical service. Do not rely on RoozCast to contact emergency services, preserve urgent information, or guarantee delivery of time-sensitive reminders.
• User Content and Conduct: You are responsible for the check-ins, typed entries, audio recordings, tasks, categories, and other content you create or submit. You may not use RoozCast to upload unlawful, abusive, infringing, harmful, or privacy-invasive content.
• Connected Services: If you authorize Google Calendar, Google Tasks, Notion, Fireflies, or any other integration, you authorize RoozCast to use that connection to read, create, update, or sync information needed for the features you enable. You remain responsible for the accuracy of synced information and for managing access in the connected service.
• Availability and Limits: RoozCast depends on mobile operating systems, networks, Firebase/Google Cloud, AI providers, and optional connected services. We may impose reasonable rate limits, suspend abusive usage, or change feature availability to protect reliability and security.
• Account Export and Deletion: RoozCast may provide in-app tools to export supported account data and delete your account. Deletion is intended to be permanent and may remove data needed to restore your account or previous check-ins.
• Ownership: You retain ownership of your personal check-in content. We retain ownership of RoozCast's app design, software, workflows, branding, prompts, and other proprietary materials.

MyCircles: Concentric Circles

Paying subscribers may retain shared projects indefinitely. Shared snapshots for non-paying users are subject to a 90-day retention limit.

Unveiled: Commit to Heart

Account linking is optional but required for cross-device synchronization.

Monet or Manet

• Artistic Content: The app features digital representations of artworks by Claude Monet and Édouard Manet. While the original artworks are in the public domain, the specific digital reproductions, educational descriptions, and game interfaces are our intellectual property.
• Leaderboard Conduct: You are responsible for the player name you choose when submitting scores to the global leaderboard. We reserve the right to remove or rename entries that include offensive, inappropriate, or infringing language without notice.
• Usage: The app is intended for your personal and educational use only. You may not use the app or its content for commercial purposes. This restriction applies to your use of the app and does not limit our right to monetize the app through advertising or in-app purchases.
• Advertising: The app displays advertisements served by Google AdMob. We are not responsible for the content of third-party advertisements. An in-app purchase is available to permanently remove advertisements.
• In-App Purchases: The app offers a one-time purchase to remove advertisements. All transactions are processed by the Apple App Store (iOS) or Google Play Store (Android). Their respective refund policies apply. We do not store your payment information.

Inkify

• Not a Law Firm: We are a technology provider, not a law firm. Inkify provides a platform for document automation and signature collection; it does not provide legal advice, document review, or legal opinions. You are solely responsible for ensuring that your templates and captured signatures meet applicable legal requirements and the intent-to-sign standards of your jurisdiction.
• License & Fair Use: Each license is granted to a single authorized Google Account. While we currently operate on an honor system for seat management, we reserve the right to monitor usage volumes and to introduce technical seat limits or audit accounts that demonstrate usage patterns suggestive of credential sharing, resale, or other forms of platform abuse.
• Security & Liability: Inkify is designed to operate within your Google ecosystem. You are responsible for Google Drive permissions, form configuration, administrative credentials, exposed license keys, template access, and other configuration choices. You are the custodian of documents generated through the service.
• Customer-Owned, Zero-Knowledge Custody: Neighborhood Technology Solutions LLC does not host, retain, or control your customer-owned form answers, signatures, signed PDFs, response Sheets, templates, signed-copy email content, customer storage contents, or customer-managed signing private keys. We cannot recover signed documents, restore lost Google Drive access, reconstruct lost private keys, or retrieve records that exist only in your Google Workspace. You are responsible for backups, retention, access controls, and key custody.
• Signer-Owned Profiles: Optional saved prefill profiles are owned by the signer, not the form owner. A signer may use Inkify without creating a profile. If a signer uses a profile, they are responsible for reviewing prefilled answers before submitting any form.
• Profile Deletion: Deleting an Inkify saved profile removes saved Inkify profile details and related profile authentication/session/consent records from profile storage. It does not delete Google Form submissions, signed PDFs, signed-copy emails, response rows, or other records already submitted to or processed by a form owner.
• Verification Tool & Evidence Seal: The public Inkify verification tool checks the embedded Inkify evidence manifest and customer-owned cryptographic seal locally in the browser where supported. It does not upload your PDF to naborlydone, does not determine whether your waiver or contract is legally sufficient, and is not a substitute for an Adobe-certified, PAdES, qualified digital signature, notarization, identity-proofing, or legal review workflow.
• Electronic Signature Compliance: Inkify is designed to support U.S. ESIGN/UETA-style electronic signature workflows where signers receive electronic records/signature consent, show intent to sign, and the system records operational evidence. We do not guarantee that every document, transaction, or jurisdiction will accept the workflow. You remain responsible for obtaining any required consent and confirming legal, regulatory, industry, and recordkeeping requirements with qualified counsel.
• Unsupported or Special-Case Transactions: Inkify is not built for notarization, wills, codicils, testamentary trusts, family-law records or notices, foreclosure notices, eviction notices, utility shutoff notices, product recall notices, UCC transferable records, high-assurance identity proofing, or any specialized regulated signing ceremony unless we separately confirm support in writing.

4. Payments, Subscriptions, and Refunds

Unveiled: Commit to Heart

• All in-app purchases and subscriptions for Unveiled are handled by the Apple App Store or Google Play Store. Their respective refund policies apply.

MyCircles: Concentric Circles

• We do not offer refunds for used time. If you cancel a monthly or annual subscription, we will refund the pro-rated amount of unused time remaining in your current billing cycle.

Inkify

1. Tier Structure & Pricing: Inkify offers three distinct tiers of service:
   • Free Trial: Includes the first 50 signature events at no cost.
   • Lifetime License: A one-time payment of $19.99 for unlimited signature events.
   • Enterprise Subscription: A monthly recurring fee of $29.99 for premium admin, workflow, signer routing, branding, white-label delivery, and payment-collection setup features.
   • Signer Saved Profile: An optional signer-owned profile priced at $2/month or $20/year per profile, paid by the signee who chooses to use saved prefill details.
2. Tier Independence: Lifetime License and Enterprise are separate form-owner offerings. A Lifetime License provides standard signing access, while an active Enterprise subscription unlocks Enterprise-only features for the subscribed administrative Google Account. Enterprise does not include the retired member portal.
3. Payment Processing: naborlydone license purchases, Enterprise subscriptions, and signer saved-profile subscriptions are processed securely through Stripe or another disclosed third-party payment processor. By purchasing a license or starting a subscription, you agree to the payment processor's terms and privacy policy. We do not store your credit card information or full financial details on our servers. Customer payment collection inside Inkify forms requires Enterprise and a connected form-owner Stripe account. Inkify does not add an application fee initially, but Stripe and connected-account fees may apply.
4. Subscription Cancellation: Users may cancel eligible Enterprise or saved-profile subscriptions through the applicable customer portal when available.

   Access Change: Upon cancellation, Enterprise access continues until the end of the paid billing period, then Enterprise-only features are disabled. If the account also has a Lifetime License, standard paid signing features remain available. We may suspend or terminate access sooner for abuse, fraud, chargebacks, security risk, or material violation of these Terms.

   Feature Removal: When Enterprise access ends, Enterprise-exclusive features such as custom branding, advanced workflow controls, signer routing, personalized success screens, and white-label delivery will no longer be available, though standard Inkify functionality will remain intact. When a saved-profile subscription ends, profile prefill access may be suspended or limited while ordinary form submission remains available.

5. Refund Policy: Lifetime Licenses: Due to the digital nature of the product and the availability of a 50-signature Free Trial for testing, all Lifetime License purchases are final and non-refundable.

   Enterprise Subscriptions: Monthly subscription fees are non-refundable. If you cancel mid-cycle, you will retain access until the end of the current period, but no prorated refunds will be issued.

   Saved Profiles: Monthly or annual saved-profile fees are non-refundable except where required by law or granted at our discretion for billing errors or technical failure.

   Administrative Discretion: In exceptional circumstances (such as technical failure or billing errors), we may, at our sole discretion, issue a refund or account credit.

5. User-Generated Content (UGC)

• Ownership: You retain ownership of the text, photos, and videos you post.
• License: By posting content in social or community areas, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to host, display, and distribute that content within our ecosystem to provide the service. This general UGC license does not apply to Inkify form answers, templates, signatures, signed PDFs, contract data, member profile data, or other customer document content processed for an Admin's signing workflow.
• Prohibited Content: We maintain a zero-tolerance policy for Child Sexual Abuse Material (CSAM) and any content that exploits minors. Violations will result in immediate account termination and reporting to law enforcement where required.

6. Third-Party Services

Our services integrate with third-party providers, including Stripe (naborlydone license, subscription, and saved-profile billing; customer payment collection only if separately enabled and configured), Persona (identity), Checkr (background checks), Google and Firebase (authentication, hosting, storage, calendar, tasks, Workspace add-ons, Forms, Docs, Drive, Sheets, and cloud services), Cloudflare (Inkify Hub, profile storage, routing, and site infrastructure), Zoho ZeptoMail (Inkify profile login-code email delivery), Google Gemini/Vertex AI (AI processing), Notion (optional workspace sync), Sentry (crash reporting), Fireflies (optional meeting context), Expo (push notifications), Loops (website mailing-list email subscriptions), and Supabase and PowerSync (data and storage for supported products). By using features that rely on these providers, you also agree to the applicable terms and privacy policies of those providers.

7. Intellectual Property

All original content, app interfaces, logos, and software logic are our exclusive property. You may not decompile, reverse engineer, or attempt to extract the source code of our apps, except where such restrictions are prohibited by applicable law.

8. Disclaimer of Warranties and Limitation of Liability

• As-Is Basis: Our products are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.
• Liability Cap: To the maximum extent permitted by law, our total aggregate liability for any claim arising out of these Terms will not exceed the total amount you paid us in the 12 months preceding the claim.

9. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Illinois.
• Arbitration: Any dispute will be resolved through binding arbitration in Cook County, Illinois.
• Class Action Waiver: You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative action.

10. Changes to Terms

We may modify these Terms at any time to reflect changes in our services, the law, or our business philosophy. We will notify you of material changes at least 90 days before the revised Terms take effect. Your continued use of the service after the effective date constitutes acceptance of the revised Terms.

11. Successorship and Continuity

As an independent "Owner-Operator" entity, we prioritize stability over acquisition. In the event of any future transfer of rights or assets, our Stability Promise and Privacy Standards are a non-negotiable condition of the agreement. Any successor must agree to honor these commitments, or provide users with at least 90 days' notice to export and delete their data prior to the transfer.